Providing Plumbing Solutions Since 1986

Frequently Asked Questions

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Do you have questions about plumbing? Something in your home or business is leaking water or not draining properly. Is it a burst pipe? Overflowing toilet? Clogged drain? Frozen pipe? Failing electric water heater? Pump malfunction? All these problems need to be fixed as quickly as possible! We are happy to offer 24-Hour Emergency service to help you out!

If you are in the middle of a plumbing emergency, call us at 705-722-7209 and your call will be promptly returned by one of our skilled plumbers who can resolve your plumbing emergency.

These are some of the top questions we get asked:

Why is there a sewage smell in my house?

A sewage smell in your house is not something you should hold off getting looked at. It could be a loose seal on your toilet, a clogged sewer vent pipe or something more serious. The solution could be as simple as putting water in a floor drain to fill the trap in sinks, tubs, etc.

Why do my pipes make a loud banging sound when my dishwasher or clothes washer fills with water?

What you are experiencing is most likely water hammer. It occurs when water is quickly shut off. For instance, when your clothes washer is filled and then all of a sudden the valve closes. To solve this issue we can install shock arrestors.

How will I know if I have a blocked drain?

If your sinks, shower, or toilets are taking longer than usual to drain, have a sour smell or are gurgling when they drain, it could be a sign that your drains are blocked.

Where is the main shut off usually located?

The main water shut off is typically located on the inside wall at the front of your house in the basement in older houses or in the mechanical room or furnace room in newer homes. It is always a good idea to find out where it is when you move in.

What is a camera inspection?

A cable fitted with a mini camera and light is funneled down your drain. The camera transmits an image of the inside of the pipes to a monitor. The problem can then be easily diagnosed without having to dig up your yard most times or putting holes in your floor or walls to find the problem. The video camera can be recorded and a copy can be given to you for your records.

How can I check for leaks?

There is a whole list of things you can do to check for leaks in your home or business. You can check your water usage by monitoring your meter, and checking your water bill for sudden increases. You can also investigate for signs of dripping water, and a musty smell.

How much does a typical plumbing repair cost?

It varies depending on the job and the location of the issue. It also varies based on where the customer is contacting us from in terms of location.

Is there a warranty on the work?

Yes. We provide a 30 day labour guarantee. Parts and fixtures depend on the manufacturers individual warranties. Drain calls are not guaranteed, as we do not control what goes down your drains.

Smart Faucet, Motion sensor

How can I tell for sure if my pipes are frozen?

If you suspect that your pipes are frozen, the first sign is a lack of water flowing out of your taps. Once you have made sure that your water is on and there are no leaks, you most likely have frozen pipes. Give Plumbtech a call and we’ll fix it for you. Did you know that hot water freezes faster than cold water?

Do you provide after hours service?

Yes. We are available 24 Hours a day 7 days a week to help you with your urgent plumbing problems and needs.

Are your plumbers certified and insured?

Yes. We have certified Journeymen on staff and are fully insured.

Do you repair hot water heaters?

Yes. We install and repair only electric water heaters.

Why is my water pressure so low?

Depending on where you live – in the city or the country – we will help you figure out why your water pressure is low. If you are in the city, it could be the  water system or the main water supply to your home. If you are in the country and have a well, there could be an issue with your well or your pressure switch.

Why does my toilet run after I flush it?

There are many possibilities as why your toilet continues to fill after you flush. It could be worn valves; your flapper or it may be time to replace your toilet.

Where do you offer plumbing services?

We offer plumbing service to a large area which includes: Barrie, Innisfil, Orillia, Huntsville, Bracebridge, Gravenhurst, Angus, Base Borden, Midland, Penetanguishene, Collingwood, Wasaga Beach, Alliston, Parry Sound, Muskoka, and surrounding areas.

Do you work with condos and apartment buildings?

Yes. We work with condominium and apartment building owners and property managers. When you hire us to work at a residential building, you will need to schedule maintenance / repair time with the building manager as the sewer and water line are often shared.

Why does my toilet clog easily?

Your toilet could be clogging more frequently if you are flushing anything but toilet paper down the toilet. Facial tissue, “flushable wipes”, menstrual products or anything else for that matter, should never be flushed. As a rule of thumb, only toilet paper should be flushed down the toilet.

Why is my hot water heater making popping noises?

Usually when you hear popping noises in your water heater, it’s because you have a buildup of mineral deposits – most likely from hard water.

How can I clear a clog?

It is best to call the professionals at Plumbtech as we have different sizes of cameras and drain machines for specific sized drains that will get the job done right. Any liquid drain cleaners should be used with caution and only be used in certain situations. Contact Plumbtech Plumbing to find out more.

Why is plumbing maintenance important?

It is very important to schedule regular plumbing maintenance for your home and business. Maintenance can anticipate and repair problems that could become messy and costly if not looked after sooner rather than later. When problems are ignored and repairs are not made such a water drip, it can cause mold to appear down onto construction materials such as wood and drywall.

How can I check for leaks?

There is a whole list of things you can do to check for leaks in your home or business. You can check your water usage by monitoring your meter, and checking your water bill for sudden increases. You can also investigate for signs of dripping water, and a musty smell.

What is a Plumbing Emergency?

  • The water system in your home isn’t working
  • You risk damage by flooding if you don’t get help quickly
  • There is a sewer backup

When you make an emergency call to Plumbtech
Plumbing Inc. you can expect one of our highly skilled
plumbers to:

Arrive on site promptly

Troubleshoot the problem and judge what repairs need to be made

Communicate what the issue is to you and provide an estimate of the cost as well as how long it will take

Fix the problem in a timely manner

Why Choose Us?

We have been providing area customers with high-quality workmanship and peace of mind for over 30 years.

We offer service and pumpwork, certified backflow installation and testing, drain services and video drain inspection.

We can take care of your basic plumbing needs any time you need with our 24-hour emergency service available.

We have the best customer service with friendly and courteous plumbers who have impeccable product knowledge.

We pride ourselves on being the local plumbers Barrie and area property owners trust.

Contact us for all your plumbing needs.

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Status Update Regarding COVID-19

As an essential service, Plumbtech Plumbing is always available to assist with your plumbing needs.

For more about how we are keeping our clients safe, check out our COVID-19 protocols below